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1.Q1: what does your company produce?
Our company are specialized in making custom paper tube packaging products, such as food grade cylinder paper tube packing ,paper composite can,paper easy open can,wine paper can.
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2.Q2: Are you a manufacture?
Yes, we have own factory and have been in providing professional solutions in printing and packaging industrial over 14 years.
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3.Q3: What is your minimum order quantity?
As a general rule our MOQ is 2000pcs.As if the quantity if too small,it it not worthy for our clients because the printing fee is too much expensive for small order.
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4.Q4: How can I get a sample to check your quality?
Free samples are available,clients just need to pay the express cost is ok. For we need to send hundreds of samples a day,we are afraid we are unable to afford both the express cost.
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5.Q5: What information should I let you know if I want to get a quotation?
1)The Paper Tube Structure
2) The size of the production (Diameter and Height)
3) The material and surface technics.
4) The printing( CMYK ,Pantone color)
5) If it is possible, please also provide with pictures or design for checking.
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6.Q6: When we create the artwork, what kind of format is available for printing?
1) The popular ones: PDF, CDR, AI, PSD original.
2) Bleed size: 3-5mm
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7.Q7: How many days will sample be finished? And how about the mass production ?
1) Generally 3-5 working days for sample making.
2) 15-20 working days for mass production.
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8.Q8: what shipping mode should i choose?
Generally for shipping there have 3 methods :by express,by air and by sea.
Before you decide which way you use, pls take some details into consideration, such as weight and volume of the goods, cost, delivering time.
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9.Q9:May i know your MOQ?
Hello sir,usually our MOQ is 2000pcs for each design,if you are not in need of such quantity,1000pcs trial order is also available.
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10.Q10:How can i get the price?
Our price are depends on the material,diameter and height,quantity ,and the quantity.
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11.Q11:Does your samples charges?
Our samples in stock are free,we can send you samples to check our quality,you just need to pay the express cost by DHL,TNT,FEDEX...
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12.Q12:Could you design for us?
Usually we are not offer design service,because we think that it is more convenient for our clients to communicate with their own designers.What we do is to make the high quality product according to our clients’ requirements.
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